The Process

Setting up your session is totally stress-free. I have a simple flow to make sure every detail is covered so you can focus entirely on relaxing and feeling your best while I handle the rest.

Pick a Time

Find a spot on my calendar that works for you. Just a few clicks and your path to relief is officially on the books.

Get a Note

I will send a payment link to ensure fast secure payment. Please pay within 24 hours.

Intro Forms

Safety first. New friends just need to fill out health forms and pay within 72 hours of booking to lock in their spot. This helps me tailor the perfect massage experience just for you.

Booking Adjustments & Refund Terms

• To adjust your booking, please provide at least 72 hours' notice. With this window, you may reschedule Once at no cost or opt for a 50% refund.
• Cancellations made with less than 72 hours' notice are non-refundable.
• Lateness & Arrivals: If you are running late or have other appts prior, please notify me no later than 2 hours prior to start of session. If I notify you that I am on way and you tell me you're running late, it's considered a no show and no refund is given. Appointments cannot be extended pas the scheduled end time.
• No-shows, including instances where I cannot access your location upon arrival, are strictly non-refundable.
On-site sessions ended early for any reason are billed as a full visit.
• Clients are eligible for one complimentary reschedule within 30 days of the original booking at my discretion. Weather-related safety issues do not count toward this limit.
• If I must cancel due to severe weather or unforeseen circumstances, you will receive a full refund or a free reschedule.
• All payments and intake forms must be finalized within 24 hours of approval to secure your appointment.
I understand that emergencies happen, however I'm unable to offer refunds prior to 72 hours. I may be offer to reschedule within 30 days of your appt.

Care Guidance

To ensure you have the most supportive and restorative experience, please review these pre-session tips and space requirements.

Hydration

Being well-hydrated supports circulation and muscle recovery. Drink plenty of water before and after our session.

Comfort & Draping

I provide clean linens and use professional draping techniques to ensure you feel secure, respected, and covered.

Stairs & Access

I can accommodate one flight of stairs. Floors above the first must have elevator access; if access prevents the session, it is a no-show.

Room Setup

Please provide a clean, clutter‑free, smoke‑free room with good lighting and minimal distractions. For a massage table, I need at least a 10' x 10' open area; for a chair, at least 5' x 5'. If the space is not suitable for massage, the visit will be considered a missed appointment

Where I Go

On the Way

I bring the spa to North Knoxville and nearby spots. Local visits does not have travel fee. If you’re a bit further out, just ask for a custom quote. Prepaid travel fees keep my mobile schedule running smoothly for everyone.

Comfort & Safety Standards

I maintain a strictly professional and respectful space to ensure your safety and comfort. Any violation of these boundaries will result in an immediate termination of the session and a refusal of all future bookings. I reserve the right to refuse service to anyone at any time, for any reason.

Substance‑Free Space

Sessions must be completely free of alcohol and illicit drugs.

Mobility

You must be able to get on and off the table or chair without physical assistance. I can provide step stool if advanced request is given.

Weight Limit

For safety, the table and chair each have a 300 lb weight limit.

Licensed Therapist TN #14964. Certified and insured specialist.